Return Policy
We value your satisfaction with your purchase, and if for any reason you are not happy with it, you may return the item within 30 days of receiving it. Eligible items can be returned for a full refund or exchange, provided they are in their original condition and packaging.
Please be aware that the following items are not eligible for return or exchange:
- Items that have been used or altered
- Clearance or final sale items
Please note:
Customers are responsible for the shipping costs associated with returns or exchanges due to customer error (such as purchasing the wrong product by mistake).
If you have any questions about our return policy, kindly reach out to our customer service team for assistance. We are here to help!
To process a return or exchange, please follow these steps:
Step 1
Fill out the contact forum below to connect with our customer service team to request a return authorization
number
Step 2
Pack the item securely and include a copy of your original receipt or
proof of purchase
Step 3
Place the return-shipping label provided to you on the outside of the package. Ensure the label is visable for carriers.
Step 4
Ship the item back to us. Once we receive the item, we will process your refund or exchange within 7-10 business days.