100% Satisfaction Guarantee
If you are not 100% satisfied with our item(s), you can return the item(s) within 30 days after you receive it, all the return item(s) must be not used or modified in any way. We will refund the full payment include shipping charges for shipping item(s) to you, the buyer is responsible for return shipping charge, shipping charge must be prepaid on all returns, we do not accept C.O.D returns.
RMA # (Return Merchandise Authorization #) - Applies to online orders only
Please fill out a return form or send us a email to obtain a RMA # . Any returns without a valid RMA # will be refused. Please login your account and go to View your order history to submit a returns form when you want return item(s), and then we will email you a RMA #. Please write the RMA # outside of the package.
All return item(s) must be shipped to our address below:
Findway Canada Inc.
7351 Victoria Park Ave. Unit 7
Markham, ON., L3R 3A5
Once we receive your item(s) without damaged, a refund is initiated immediately. The way your refund is processed depends on your original payment method.